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Êàê ïîæàëîâàòüñÿ íà ëè÷íîå ñîîáùåíèå?

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Îòêðîéòå íóæíûé ÷àò, âûçîâèòå ìåíþ äåéñòâèé íà ñîîáùåíèè, íàæìèòå Ïîæàëîâàòüñÿ è âûáåðèòå ïðè÷èíó.

Êðîìå òîãî, íåæåëàòåëüíîãî ñîáåñåäíèêà ñòîèò âíåñòè â ÷¸ðíûé ñïèñîê. Òàêæå ìîæíî íàæàòü íà êíîïêó Åù¸ → Çàáëîêèðîâàòü ïðÿìî ïîä åãî ôîòîãðàôèåé ïðîôèëÿ.

Ïîñëå îòïðàâêè æàëîáû âàì íå ïðèä¸òñÿ òðàòèòü âðåìÿ íà îáðàùåíèå â Ïîääåðæêó. Ìû âíèìàòåëüíî ðàññìàòðèâàåì êàæäóþ æàëîáó è ïðèíèìàåì ìåðû ïðè íåîáõîäèìîñòè. Îáðàòèòå âíèìàíèå: â íåêîòîðûõ ñëó÷àÿõ ïðîâåðêà ìîæåò çàíÿòü ÷óòü áîëüøå âðåìåíè, ÷åì îáû÷íî.

Ïîëåçíûå ññûëêè:
  • Êàê ïîæàëîâàòüñÿ íà ñïàì â ñîîáùåíèÿõ ñîîáùåñòâà?
  • Êàê ïîæàëîâàòüñÿ íà èñ÷åçàþùåå ñîîáùåíèå?
Íàæìèòå íà ñîîáùåíèå → Ïîæàëîâàòüñÿ è âûáåðèòå ïðè÷èíó èç ñïèñêà.

Ïîñëå îòïðàâêè æàëîáû âàì íå ïðèä¸òñÿ òðàòèòü âðåìÿ íà îáðàùåíèå â Ïîääåðæêó. Ìû âíèìàòåëüíî ðàññìàòðèâàåì êàæäóþ æàëîáó è ïðèíèìàåì ìåðû ïðè íåîáõîäèìîñòè. Îáðàòèòå âíèìàíèå: â íåêîòîðûõ ñëó÷àÿõ ïðîâåðêà ìîæåò çàíÿòü ÷óòü áîëüøå âðåìåíè, ÷åì îáû÷íî.

Ïîëåçíûå ññûëêè:
  • Êàê ïîæàëîâàòüñÿ íà ñïàì â ñîîáùåíèÿõ ñîîáùåñòâà?
  • Êàê ïîæàëîâàòüñÿ íà èñ÷åçàþùåå ñîîáùåíèå?
Âûäåëèòå ñîîáùåíèå äîëãèì íàæàòèåì → Ïîæàëîâàòüñÿ è âûáåðèòå ïðè÷èíó èç ñïèñêà.

Îáðàòèòå âíèìàíèå: â ïðèëîæåíèè äëÿ iPad òàêîé âîçìîæíîñòè ïîêà íåò. Ïîæàëîâàòüñÿ íà îòäåëüíîå ñîîáùåíèå âû ìîæåòå â ìîáèëüíîé âåðñèè ÂÊîíòàêòå — m.vk.com. Äëÿ ýòîãî îòêðîéòå áåñåäó, íàæìèòå íà âðåìÿ ïîëó÷åíèÿ ñîîáùåíèÿ, à ïîòîì íà êíîïêó Ýòî ñïàì.

Ïîñëå îòïðàâêè æàëîáû âàì íå ïðèä¸òñÿ òðàòèòü âðåìÿ íà îáðàùåíèå â Ïîääåðæêó. Ìû âíèìàòåëüíî ðàññìàòðèâàåì êàæäóþ æàëîáó è ïðèíèìàåì ìåðû ïðè íåîáõîäèìîñòè. Îáðàòèòå âíèìàíèå: â íåêîòîðûõ ñëó÷àÿõ ïðîâåðêà ìîæåò çàíÿòü ÷óòü áîëüøå âðåìåíè, ÷åì îáû÷íî.

Ïîëåçíûå ññûëêè:
  • Êàê ïîæàëîâàòüñÿ íà ñïàì â ñîîáùåíèÿõ ñîîáùåñòâà?
  • Êàê ïîæàëîâàòüñÿ íà èñ÷åçàþùåå ñîîáùåíèå?
Íàæìèòå íà ñîîáùåíèå → òðè òî÷êè â ïîÿâèâøåìñÿ îêíå → Ñïàì.

Ïîñëå îòïðàâêè æàëîáû âàì íå ïðèä¸òñÿ òðàòèòü âðåìÿ íà îáðàùåíèå â Ïîääåðæêó. Ìû âíèìàòåëüíî ðàññìàòðèâàåì êàæäóþ æàëîáó è ïðèíèìàåì ìåðû ïðè íåîáõîäèìîñòè. Îáðàòèòå âíèìàíèå: â íåêîòîðûõ ñëó÷àÿõ ïðîâåðêà ìîæåò çàíÿòü ÷óòü áîëüøå âðåìåíè, ÷åì îáû÷íî.

Ïîëåçíûå ññûëêè:
  • Êàê ïîæàëîâàòüñÿ íà ñïàì â ñîîáùåíèÿõ ñîîáùåñòâà?
  • Êàê ïîæàëîâàòüñÿ íà èñ÷åçàþùåå ñîîáùåíèå?
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